Terms & Conditions

Last Updated: September 28, 2026

These Terms and Conditions (“Terms”) govern your access to and use of the Daye Porcelain website, including any content, information, inquiry forms, downloadable materials, and other features made available through the website.

The website is operated by Guangdong Daye Ceramics Co., Ltd., trading as Daye Porcelain (“Daye Porcelain,” “we,” “us,” or “our”).

By accessing or using this website, submitting an inquiry, requesting a quotation, or communicating with us through the website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the website.

1. About Daye Porcelain

Dayechina and Daye Porcelain are the official websites of Guangdong Daye Ceramic Co., Ltd.

Daye Porcelain is a ceramic manufacturing and product development company serving brands, importers, distributors, retailers, hospitality businesses, designers, and other commercial customers.

Our website provides general information about our company, manufacturing capabilities, product categories, materials, customization services, quality processes, and project experience.

Unless expressly stated otherwise, this website is intended primarily for business and commercial users rather than personal or household purchasing.

2. Website Information Only

The content on this website is provided for general business and informational purposes.

Website content does not constitute a binding quotation, product specification, production commitment, delivery guarantee, warranty, professional advice, or contractual offer.

A binding commercial agreement is created only when the relevant terms have been confirmed in writing by authorized representatives of Daye Porcelain and the customer through documents such as:

A signed sales contract
A written order confirmation
An accepted quotation
A pro forma invoice
A purchase order accepted by Daye Porcelain
Another written agreement signed or confirmed by both parties

3. Eligibility and Authority

By using this website on behalf of a company, organization, or other legal entity, you represent that you have the authority to act on behalf of that entity and to provide information relating to its business or project.

You must not submit false, misleading, unauthorized, or fraudulent information through the website.

4. Project Inquiries

You may use our website to ask about products, request information, discuss a manufacturing project, or request a quotation.

To evaluate an inquiry, we may request information such as:

Product type and intended use
Product dimensions, materials, colors, and finishes
Estimated order quantity
Target price or budget range
Packaging requirements
Logo, artwork, or branding requirements
Required testing or quality standards
Target market or destination country
Requested delivery schedule
Reference samples, photographs, drawings, or technical files

Submitting an inquiry does not require Daye Porcelain to accept the project, provide a quotation, manufacture the product, reserve production capacity, or enter into a commercial relationship.

We may decline an inquiry or project where the requirements are technically unsuitable, commercially unfeasible, unlawful, incomplete, inconsistent with our capabilities, or otherwise unacceptable to us.

5. Quotations

Unless otherwise stated in writing, quotations are prepared using the information available at the time and may be subject to clarification, revision, expiration, or withdrawal.

Prices may change if there are changes to:

Product specifications
Materials or glaze requirements
Decoration or printing requirements
Order quantities
Packaging requirements
Testing or certification requirements
Exchange rates
Energy or raw material costs
Freight, insurance, customs, or logistics costs
Taxes, duties, tariffs, or government charges
Requested production or delivery schedules

Unless expressly stated otherwise, a quotation does not reserve materials, tooling capacity, factory capacity, shipping space, or a specific production schedule.

The validity period shown on the quotation will apply. If no validity period is shown, the quotation may be reviewed or withdrawn before an order is formally accepted.

6. Order Acceptance

A purchase order submitted by a customer is an offer to purchase and is not automatically accepted by Daye Porcelain.

An order becomes binding only after Daye Porcelain provides written acceptance, issues an order confirmation or pro forma invoice, receives any required deposit, and confirms the applicable commercial terms.

We may reject or request amendments to a purchase order that contains terms inconsistent with our quotation, order confirmation, production requirements, or these Terms.

Any additional or conflicting terms included in a customer’s purchase order or other document will not apply unless expressly accepted by Daye Porcelain in writing.

7. Product Specifications

Final product specifications must be confirmed in writing before mass production begins.

Specifications may include:

Dimensions and weight
Clay body or ceramic material
Glaze color and surface finish
Decoration, decal, printing, engraving, or logo placement
Product structure and intended function
Packaging configuration
Testing and inspection standards
Approved reference samples
Permitted tolerances

Website photographs, digital renderings, catalogs, samples, prototypes, and color references are illustrative unless expressly incorporated into an approved specification.

8. Ceramic Variations and Manufacturing Tolerances

Ceramic manufacturing involves natural materials, kiln firing, glazing, decoration, and other processes that may result in reasonable variations between products and production batches.

Depending on the product and approved standard, reasonable variations may occur in:

Color and glaze tone
Surface texture and gloss
Dimensions and weight
Shape and alignment
Decoration placement
Small glaze marks, pinholes, iron spots, or firing characteristics
Bottom finishing and contact surfaces
Packaging appearance

Variations that fall within the approved sample, written specification, agreed quality standard, or commercially reasonable ceramic manufacturing tolerance will not automatically be considered defects.

Customers requiring especially narrow tolerances must communicate those requirements before quotation and sample approval.

9. Samples and Prototypes

Sample, prototype, development, mold, decoration, courier, and testing fees may apply.

Sample approval confirms the general design direction and manufacturing standard but does not guarantee that every production item will be visually identical to the sample.

Reasonable manufacturing variations may exist between:

A prototype and mass production
Handmade and machine-assisted products
Different kiln loads
Different production batches
Digital colors and fired ceramic colors

Unless otherwise agreed in writing, sample fees, development fees, tooling fees, testing fees, and courier charges are non-refundable once the relevant work has begun.

10. Customer Approval

The customer is responsible for reviewing and approving all relevant project details before production, including:

Product dimensions
Materials and glaze colors
Artwork, spelling, and logo placement
Decoration and packaging designs
Barcode or label information
Shipping marks
Compliance requirements
Approved samples and specifications

Daye Porcelain is not responsible for errors contained in materials or approvals supplied or confirmed by the customer.

Changes requested after approval may result in additional charges, production delays, material waste, tooling adjustments, or the need to restart part of the development or production process.

11. Customer-Supplied Designs and Materials

Where a customer provides logos, artwork, drawings, photographs, product designs, packaging files, trademarks, instructions, or other materials, the customer represents and warrants that:

It owns the materials or has permission to use them
The materials do not infringe third-party rights
The materials may lawfully be provided to Daye Porcelain
Daye Porcelain may use the materials to evaluate and perform the project

The customer is responsible for claims, losses, or expenses arising from unauthorized, unlawful, misleading, or infringing customer-supplied materials.

12. Tooling, Molds, and Development Work

Ownership, storage, maintenance, modification, replacement, and permitted use of molds, tooling, screens, plates, dies, fixtures, models, or other development assets will be determined by the relevant quotation or written agreement.

Payment of a tooling or development fee does not automatically transfer ownership of all technical knowledge, manufacturing methods, internal production files, equipment, or background intellectual property used to create the product.

Unless otherwise agreed in writing, tooling may require repair or replacement after normal wear, prolonged storage, technical changes, or repeated production use.

We may charge reasonable storage, maintenance, modification, or replacement costs where applicable.

13. Minimum Order Quantities

Minimum order quantities may vary by product, material, decoration process, packaging method, and production schedule.

Any minimum order quantity shown on the website is indicative unless confirmed in a quotation or order confirmation.

Orders below the normal minimum quantity may be declined or may require adjusted pricing, development fees, material charges, or other conditions.

14. Prices, Currency, Taxes, and Charges

The applicable currency and price will be stated in the relevant quotation, pro forma invoice, or sales contract.

Unless expressly included in writing, prices may exclude:

Taxes and value-added tax
Import duties and tariffs
Customs clearance charges
Freight and delivery charges
Insurance
Destination handling charges
Inspection and testing costs
Bank or transaction charges
Storage and demurrage charges
Special documentation or certification costs

The customer is responsible for taxes, duties, charges, permits, and import requirements allocated to the customer under the agreed commercial terms.

15. Payment Terms

Payment terms will be specified in the applicable quotation, pro forma invoice, order confirmation, or sales contract.

Unless otherwise agreed in writing, Daye Porcelain is not required to begin sample development, purchase materials, reserve production capacity, begin mass production, release documents, or ship products until the required payment has been received.

The customer is responsible for ensuring that payment instructions are verified through an authorized Daye Porcelain contact.

Any change to payment details should be independently verified before payment is made. Daye Porcelain is not responsible for payments sent to an unauthorized account because of phishing, impersonation, compromised email, or failure to verify changed payment instructions, except to the extent caused directly by our proven misconduct.

Late payment may result in production suspension, shipment delay, order cancellation, storage charges, or other remedies permitted by the applicable agreement and law.

16. Production Schedule

Production times are estimates unless a specific deadline is expressly guaranteed in a signed written agreement.

Estimated production schedules normally begin only after all required conditions have been completed, including:

Order acceptance
Receipt of the required payment
Approval of samples and specifications
Approval of artwork and packaging
Receipt of customer-supplied materials
Confirmation of required testing or documentation

Production and delivery estimates may be affected by material availability, kiln schedules, technical issues, customer changes, testing, inspection, transport availability, public holidays, customs procedures, force majeure events, or other circumstances outside our reasonable control.

17. Changes and Order Cancellation

A customer may not change or cancel an accepted order without written approval from Daye Porcelain.

Where a change or cancellation is accepted, the customer may be responsible for costs already incurred, including:

Design and development work
Samples and prototypes
Molds and tooling
Raw materials
Packaging materials
Completed or partially completed products
Testing and inspection
Labor and production capacity
Storage and logistics costs
Third-party cancellation fees

Deposits and other payments may be non-refundable to the extent they are required to cover work completed, materials purchased, production reserved, or other costs incurred.

18. Packaging

Packaging will follow the approved specification or the commercial packaging standard stated in the order documents.

The customer must provide accurate packaging artwork, labels, warnings, barcodes, shipping marks, country-of-origin instructions, and market-specific information where these are the customer’s responsibility.

Unless expressly agreed in writing, Daye Porcelain does not guarantee that packaging designed or supplied by the customer complies with every legal, retail, environmental, transport, or labeling requirement in the destination market.

19. Shipping and Delivery

Shipping terms, delivery point, allocation of costs, customs responsibilities, insurance responsibilities, and transfer of risk will be determined by the applicable quotation, order confirmation, sales contract, and agreed trade term.

Where an Incoterms® rule is used, the applicable rule, named place or port, and version must be expressly stated in the relevant commercial document, for example:

FOB Shenzhen, Incoterms® 2020

A reference to a trade term without a named location or applicable version may require further written clarification.

Unless expressly agreed otherwise, delivery dates are estimates and Daye Porcelain is not responsible for delays caused by carriers, ports, customs authorities, inspections, shipping congestion, weather, destination handling, customer documentation, or other circumstances outside our reasonable control.

Partial shipments may be permitted where commercially reasonable or agreed in the order documents.

20. Transfer of Risk and Title

Risk of loss or damage will transfer in accordance with the agreed delivery term or written sales agreement.

Ownership of products may remain with Daye Porcelain until full payment has been received, to the extent permitted by applicable law and the relevant commercial agreement.

Transfer of ownership does not affect any intellectual property rights belonging to Daye Porcelain or a third party.

21. Inspection

The inspection method, inspection standard, acceptable quality level, sample size, testing requirements, and responsible party should be agreed before production or shipment.

Where third-party inspection is requested, the customer must communicate the requirements sufficiently in advance and may be responsible for the associated costs unless otherwise agreed.

Inspection approval does not release either party from obligations expressly stated in the applicable sales agreement.

22. Claims for Shortage, Damage, or Non-Conformity

The customer should inspect products promptly after delivery or receipt.

Any claim should be submitted within the period specified in the applicable sales contract, quotation, or order confirmation. If no period is specified, the claim should be submitted within a reasonable time after the issue is discovered.

Claims should include sufficient supporting information, such as:

Order or invoice reference
Product name and quantity affected
Clear photographs or videos
Packaging photographs
Batch, carton, or shipping information
A description of the alleged issue
Inspection or testing reports where applicable

Products must not be destroyed, altered, repaired, resold, returned, or otherwise disposed of before Daye Porcelain has had a reasonable opportunity to review the claim, unless urgent action is legally required or agreed in writing.

Failure to provide reasonable evidence or preserve relevant products may affect our ability to investigate or resolve a claim.

23. Returns

Products may not be returned without prior written authorization from Daye Porcelain.

Custom-made, branded, decorated, specially packaged, customer-specific, or made-to-order products are generally not eligible for return solely because the customer changes its mind, over-orders, experiences lower-than-expected sales, or no longer requires the products.

Where a return is authorized, the applicable return procedure, destination, transport arrangement, responsibility for costs, inspection process, and remedy will be confirmed in writing.

24. Limited Product Warranty

Any product warranty will be limited to the warranty expressly stated in the applicable sales contract, quotation, specification, or order confirmation.

Unless otherwise agreed in writing, a warranty does not cover issues caused by:

Normal ceramic variations within the approved standard
Incorrect storage, handling, transport, installation, or use
Impact, misuse, abuse, or accidental damage
Use outside the product’s intended purpose
Unauthorized modification or repair
Customer-supplied designs, materials, or instructions
Failure to follow care or use instructions
Normal wear and tear
Conditions occurring after risk has transferred to the customer

Where a valid claim is confirmed, the appropriate remedy may include repair, replacement, credit, refund, or another commercially reasonable solution, depending on the circumstances and the applicable written agreement.

25. Customer Compliance Responsibilities

Unless otherwise expressly agreed in writing, the customer is responsible for determining whether the products are suitable and legally compliant for the customer’s intended purpose and destination market.

This responsibility may include:

Import requirements
Food-contact requirements
Product safety requirements
Labeling and warning requirements
Packaging regulations
Environmental requirements
Retailer-specific standards
Trademark and design rights
Testing and certification requirements

Daye Porcelain will provide reasonable cooperation regarding agreed product information, documentation, samples, or testing, subject to technical availability, timing, cost, and written agreement.

26. Intellectual Property

Unless otherwise stated, the website and its content are owned by or licensed to Daye Porcelain.

Protected content may include:

Text and written materials
Photographs and videos
Graphics and website designs
Logos and trademarks
Product presentations
Technical information
Catalogs and downloadable materials
Website software and page layouts

You may view the website and download publicly available materials for legitimate internal business evaluation.

You may not copy, reproduce, modify, republish, distribute, sell, scrape, reverse engineer, commercially exploit, or create derivative works from website content without prior written permission.

No use of the website grants you ownership of any Daye Porcelain intellectual property.

27. Product Development Intellectual Property

Ownership of intellectual property created during a custom development project will be determined by the relevant written agreement.

Unless expressly transferred in writing, Daye Porcelain retains ownership of its pre-existing and independently developed:

Manufacturing methods
Production processes
Technical knowledge
Quality-control methods
Internal templates
Factory systems
General tooling concepts
Background intellectual property

Payment for products, samples, or development does not automatically transfer intellectual property rights unless the transfer is expressly stated in a written agreement.

28. Confidential Information

Each party should use reasonable care when handling confidential commercial, technical, design, pricing, or project information received from the other party.

Confidential information does not include information that:

Is publicly available without breach of an obligation
Was lawfully known before disclosure
Is received lawfully from another source
Is independently developed without using the confidential information
Must be disclosed by law or competent authority

These Terms do not replace a separately signed non-disclosure or confidentiality agreement. Where a separate agreement exists, that agreement will govern the matters it covers.

29. Portfolio and Project References

Daye Porcelain will not intentionally disclose a customer’s confidential product design or unpublished project information in public marketing materials without appropriate permission.

Use of customer names, trademarks, branded products, project photographs, testimonials, or case-study information will be subject to permission where required.

30. Acceptable Website Use

You must not use the website to:

Violate any applicable law or regulation
Submit false, fraudulent, or misleading information
Infringe intellectual property or privacy rights
Upload viruses, malicious code, or harmful files
Attempt unauthorized access to the website or server
Interfere with website security or performance
Conduct unauthorized automated scraping or data extraction
Impersonate another person or business
Send spam, abusive messages, or unlawful content
Use website content to misrepresent a relationship with Daye Porcelain

We may restrict or block access where we reasonably believe the website is being misused.

31. Third-Party Websites and Services

The website may include links to third-party websites, maps, videos, social media platforms, analytics tools, communication services, or other external resources.

Third-party services are controlled by their respective providers and may be governed by separate terms and privacy policies.

Daye Porcelain is not responsible for the availability, accuracy, security, content, products, services, or practices of third-party websites.

32. Website Availability

We aim to maintain a functional and useful website but do not guarantee that it will always be uninterrupted, secure, accurate, complete, or error-free.

We may update, suspend, restrict, remove, or change any part of the website without prior notice.

Website access may be affected by maintenance, hosting issues, network failures, cyberattacks, software errors, third-party services, or events outside our reasonable control.

33. Disclaimer of Website Warranties

To the maximum extent permitted by applicable law, the website and its general content are provided on an “as is” and “as available” basis.

Daye Porcelain disclaims implied warranties relating to the website, including implied warranties of accuracy, availability, merchantability, fitness for a particular purpose, and non-infringement, except where such warranties cannot lawfully be excluded.

This disclaimer relates to the website and does not override any express product warranty contained in a signed sales agreement.

34. Limitation of Liability

To the maximum extent permitted by applicable law, Daye Porcelain will not be liable for indirect, incidental, special, punitive, or consequential losses arising from use of or inability to use the website.

Such excluded losses may include loss of profit, revenue, opportunity, goodwill, data, anticipated savings, or business interruption.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

Liability arising from a specific product order will be governed by the applicable quotation, order confirmation, sales contract, warranty terms, and mandatory law rather than by general website information alone.

35. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Daye Porcelain and its directors, employees, representatives, and service providers from claims, losses, liabilities, and reasonable costs arising from:

Your unlawful or unauthorized use of the website
Your breach of these Terms
False or misleading information submitted by you
Customer-supplied materials that infringe third-party rights
Your violation of applicable laws or third-party rights

36. Force Majeure

Daye Porcelain will not be responsible for delay or failure caused by events beyond its reasonable control.

Such events may include:

Natural disasters and extreme weather
Fire, flood, earthquake, or epidemic
War, terrorism, civil unrest, or government action
Export or import restrictions
Sanctions or regulatory changes
Power, fuel, water, or network interruption
Port closure, shipping disruption, or carrier delay
Labor disputes
Raw material shortages
Equipment failure not caused by unreasonable neglect
Failure or delay by essential third-party suppliers

Where reasonably possible, the affected party will communicate the situation and take commercially reasonable steps to reduce the effect of the event.

37. Export Controls and Sanctions

Each party is responsible for complying with applicable trade, export-control, customs, sanctions, anti-bribery, and anti-corruption laws relating to its activities.

Daye Porcelain may refuse, suspend, or cancel a transaction where reasonably necessary to comply with applicable laws, banking requirements, carrier restrictions, export controls, or sanctions.

38. Privacy

Personal information submitted through the website will be handled in accordance with our Privacy Policy.

Please review the Privacy Policy for information about how we collect, use, store, disclose, and protect personal information.

39. Governing Law

Unless a separate written agreement states otherwise, these website Terms and any dispute relating specifically to use of this website will be governed by the laws of the People’s Republic of China, without regard to conflict-of-law principles.

40. Dispute Resolution

The parties should first attempt to resolve any dispute through good-faith communication.

If a dispute relating specifically to these website Terms cannot be resolved through discussion, it will be submitted to a competent court at the registered location of Daye Porcelain, unless mandatory law or a separate written agreement requires otherwise.

Disputes relating to a specific manufacturing order, sales contract, shipment, payment, or product claim will be resolved according to the dispute-resolution clause in the applicable commercial agreement.

41. Order of Precedence

If there is a conflict between these general website Terms and a separately agreed commercial document, the following order will normally apply:

A signed sales, manufacturing, development, or confidentiality agreement
A written order confirmation or accepted purchase agreement
An accepted quotation or pro forma invoice
An approved written product specification
These website Terms
General website content

A document will take priority only for the matters it specifically addresses.

42. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the maximum extent permitted by law.

43. No Waiver

A failure or delay by Daye Porcelain to enforce any provision of these Terms does not waive the right to enforce that provision or any other provision later.

44. Assignment

You may not transfer or assign your rights or obligations under these Terms without our prior written consent.

Daye Porcelain may transfer its rights or obligations in connection with a lawful business restructuring, merger, acquisition, asset transfer, or service-provider arrangement, subject to applicable law.

45. Changes to These Terms

We may update these Terms from time to time to reflect changes in our website, business operations, manufacturing practices, services, technology, or legal requirements.

The updated version will be posted on this page with a revised “Last Updated” date.

Your continued use of the website after an update means that the updated Terms will apply to your subsequent website use.

46. Contact Us

For questions about these Terms or a potential ceramic manufacturing project, please contact:

Guangdong Daye Ceramics Co., Ltd.
Trading Name: Daye Porcelain
Address: Daye Company Factory, Fengxin East Road, Chaozhou Avenue, Chaozhou, Guangdong, China
Contact: Send your question through our project inquiry form